Shipping Policy
At K&B Sportswear, we're committed to getting your orders to you quickly and efficiently. Please review our shipping terms below to understand when free shipping applies and when shipping charges will be added to your order.
Free Shipping Eligibility
You qualify for FREE SHIPPING when:
Team Store Orders
- Imprinted team store items that ship directly to the coach or team manager
- No minimum order required for qualifying team store imprinted items
Individual Orders
- Non-imprinted items with a total order value of $95.00 or more
- Please note: Fins are excluded from free shipping eligibility due to their weight, regardless of order total
Shipping Charges Apply
Shipping fees will be calculated and added to your order for:
Orders Under Free Shipping Minimum
- Non-imprinted items under $95.00
- Fins of any value (due to weight restrictions)
Direct-to-Customer Team Equipment
- Equipment ordered from team pages that ships directly to the customer
- Standard shipping rates apply based on destination and package weight
Processing & Delivery
- Processing Time: Orders are typically processed within 1-2 business days
- Delivery Time: Varies by shipping method and destination
- Tracking: You'll receive tracking information via email once your order ships
Shipping Methods
We offer various shipping options to meet your needs:
- Standard Ground Shipping
- Expedited Shipping (additional charges apply)
- Express Shipping (additional charges apply)
Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method.
Special Considerations
Fins & Heavy Items
Due to dimensional weight pricing from shipping carriers, fins and other heavy items incur shipping charges regardless of order value.
Team Orders
For large team orders or special shipping arrangements, please contact us directly to discuss potential shipping options and rates.
Questions?
If you have questions about shipping costs, delivery times, or your order status, we're here to help:
Contact K&B Sportswear:
- Phone: (508) 786-2998
- Email: sales@kbswimandsports.com
- Address: 114 Turnpike Rd, Ste 2C, Chelmsford, MA 01824
This shipping policy is subject to change without notice. Current rates and terms apply at time of purchase.